Shipping policy
The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 3 -7 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.
Order Processing
Once an order is accepted, delivery time begins. Our warehouse processes and dispatches shipments within 3 - 7 working days (Monday to Friday).If restocking is needed, shipment periods may be longer. You will receive a delay notification via email. Orders may be processed in multiple shipments, with notifications provided for each.
Address Accuracy
Ensure your address is correctly entered with all required information to avoid delays.
Shipping Fees
The total cost at checkout includes all shipping fees. There are no hidden charges or additional fees beyond what is shown at checkout.
Delayed Shipments
While we aim for prompt delivery, unexpected situations like weather conditions or public holidays may cause delays. We appreciate your understanding during such instances.
Shipping Destination & Dispatch
Currently, we ship only within India. However, we are working towards international shipping in the near future.
Delivery Time
We partner with trusted carriers to ensure safe and timely delivery. Delivery times vary by location within India and typically range from 3 to 15 business days from dispatch.
In some remote areas, delivery times may be slightly longer. Unforeseen circumstances may also cause delays, but our customer service team will make every effort to deliver your orders promptly.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at: hautifculture@gmail.com or make a call to +918593800811